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REGISTRATION

Payment methods

What are the different methods of payment?

Send your completed offline contract to pay by bank transfer, credit card or check.

UK & Ireland & Australia & New Zealand
Greybrook House - 28 Brook Street
London W1K 5NQ
Tel.: +44 (0)20 7528 0086
Fax: +44 (0)20 7895 0949
Peter.Desoissons@reedmidem.com

North America - USA , Canada
Sales Coordinator
360 Park Avenue South - 9th Floor
New York, NY 10010
Tel.: + 1 212 284 5141
Fax: +1 212 284 5148
johanna.carson@reedmidem.com

Europe (excluding the UK),
Asia, Middle East, Africa, Latin America

Client Administration
27 Quai Alphonse Le Gallo
CS 10026
92513 Boulogne-Billancourt Cedex – France

Reed MIDEM Customer Helpdesk +33 (0)1 79 71 99 99
Main Reed MIDEM switchboard +33 (0)1 79 71 90 00
Reed MIDEM fax registration : +33 (0)1 79 71 90 90
customerhelpdesk@reedmidem.com

Please note that for security reasons, we cannot accept credit card payments via email. Credit card details received by email will automatically be deleted and the contract destroyed.

Invoice

How do I get an invoice? I did not receive my invoice, can you resend it?
What if my invoice contains a mistake?

Once registered, your invoice is automatically sent by mail to the company address provided at registration. If your invoice includes an error, you need a copy, or you wish to receive it at a different address, please send an email to customerhelpdesk@reedmidem.com with the subject line “RESEND INVOICE” or “INVOICE ERROR”. Explain that you would like another copy of your invoice, or that it contains an error (specify the error). Include your company name, personal details and the event you registered for.

Delegate registration

Can I cancel, amend or replace a delegate registration?

Your registration is personal to you and non-refundable. Under certain conditions, it can be transferred to a person who works in the same company and office that you do. Your delegate details can, of course, be amended by contacting the Customer Helpdesk.

To transfer or amend your delegate registration, contact customerhelpdesk@reedmidem.com with subject line “CHANGE DELEGATE REGISTRATION”. Explain the nature of your request, and don’t forget to include your company name, personal details and the event you are attending.

Hotel booking

How can I book a hotel for the event?

Rooms have been blocked at the Grand Hyatt Hotel Hong Kong for a discounted rate starting from HK$3,400 (+10% service charge). Rate available until October 31, 2014 subject to availability.

While filling in your registration contract, you can use the last page of the document to book your hotel room. If you have already registered you can download the hotel booking form here. Hotel booking forms must be sent directly to the Grand Hyatt Hotel, Hong Kong:

Hyatt Worldwide Reservations Centre – Hong Kong
Phone: 852 2584 7038
Fax: 852 2824 2077
E-mail: hongkong.reservations@hyatt.com

VISA

Do I need a VISA to attend and can you help in getting one?

Depending on your origin of departure, a visa may be required to enter Hong Kong. Please consult the Immigration Department of the Hong Kong SAR Government website to find out which documents are required for entry.

Should you need assistance to get a VISA, please contact customerhelpdesk@reedmidem.com with subject line “VISA REQUEST”. Specify your request, company name, personal details and the event you registered for.

REGISTRATION

Payment methods

What are the different methods of payment?

Send your completed offline contract to pay by bank transfer, credit card or check.

UK & Ireland & Australia & New Zealand
Greybrook House - 28 Brook Street
London W1K 5NQ
Tel.: +44 (0)20 7528 0086
Fax: +44 (0)20 7895 0949
Peter.Desoissons@reedmidem.com

North America - USA , Canada
Sales Coordinator
360 Park Avenue South - 9th Floor
New York, NY 10010
Tel.: + 1 212 284 5141
Fax: +1 212 284 5148
johanna.carson@reedmidem.com

Europe (excluding the UK),
Asia, Middle East, Africa, Latin America

Client Administration
11, rue du Colonel Pierre Avia - BP572
75726 Paris Cedex 15
Tel.: +33 (0)1 41 90 48 10
Fax: +33 (0)1 41 90 49 20
customerhelpdesk@reedmidem.com

Please note that for security reasons, we cannot accept credit card payments via email. Credit card details received by email will automatically be deleted and the contract destroyed.

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